I recently read a great article on Yahoo! Small Business entitled, “You’ll Never Hear Successful People Say These 15 Phrases.” Each point made is very applicable to what we do in our profession. I’d like to share each of the phrases in a series of three emails, five phrases described in each, so you can fully appreciate the message shared for each one. These are taken right from the article, but I am Withum-izing a few where appropriate. As you read through these, ask yourself if you are guilty of saying these phrases, keeping you from reaching your fullest potential… and then learn how to remove them from your vernacular.
Here are some phrases you’ll never hear a successful person say:
1. “We can’t do that.”
One thing that makes people and companies successful is the ability to make solving their clients’ problems and demands their main priority. If a need arises repeatedly, the most successful people learn how to solve it as quickly as they can. Withum is home to many great resources and connections, both internal and external. There is likely no problem we can’t help our clients solve. Instead of saying, “We can’t do that,’ respond by saying, “I don’t have the answer/solution to that question/issue. Let me check with my colleagues and I will get right back to you.” Reach out to your supervisor or PIC if you come across an issue or service request you think we can’t address. It’s pretty likely we can.
2. “I don’t know how.”
Instead of automatically shutting down the solution-finding process, successful people learn what they must in order to succeed in a project or in their career. For example, you would never see a truly successful international business consultant who travels to Italy multiple times per year refusing to learn Italian. If you have a desire to do something, do what you need to do to gain the skills to achieve your goals.
3. “I don’t know what that is.”
Pleading ignorance doesn’t make the problem go away. It just makes the asker find someone who is able to work with them to solve the problem. While’s it’s always good to be honest with those you interact with, finishing this phrase with “but I’ll find out” is a surefire way to become more successful. Again, Withum is home to many great resources and experts who can help you find the answer if you cannot do so on your own.
4. “I did everything on my own.”
The best people know to surround themselves with others who are smart, savvy and as dedicated as they are. The best leaders also know to give credit where credit is due, as due credit to you will always come back in hand. Recognize those that have helped you or made an impact and you’ll continue to earn success and recognition yourself. As you know, at Withum, TEAM is what drives success and recognition, not ME.
5. “That’s too early.”
If there is a networking event, client meeting or prospect opportunity at the very beginning of the day, the most successful people do what it takes to be there. Part of being successful is being at the right place at the right time, no matter if you’re a morning bird or night owl.
Please consider these important points to help you be a more successful person, at Withum and in life. I look forward to sharing the other ten phrases with you in future emails.